• info@expresscarservice.co.uk
  • 020 7272 1717
  • 020 7272 2772
  • 020 8340 7474
Express Car Service
  • Home
  • Mobile Apps
  • About
  • Accounts
  • Drive with us
  • Our Fleet
  • Contact
  • Airport Transfers
    • London City Airport Transfer
    • London Gatwick
    • London Heathrow – All Terminals
    • London Luton
    • London Southend
    • London Stansted
  • Book Now

This Cookie Policy was last updated on 24 June 2025 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://www.expresscarservice.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks. This content is embedded with code derived from third parties and places cookies. This content might store and process certain information for personalized advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible.

6. Placed cookies

Tawk

Functional

Usage

We use Tawk for chat support. Read more about Tawk

Sharing data

For more information, please read the Tawk Privacy Statement.

Functional

Name
twk_*
Expiration
session
Function

Purpose pending investigation

Name
TawkConnectionTime
Expiration
Function

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more about Complianz

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_consented_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Wordfence

Functional

Usage

We use Wordfence for website security. Read more about Wordfence

Sharing data

For more information, please read the Wordfence Privacy Statement.

Functional

Name
wfwaf-authcookie*
Expiration
1 day
Function
Read to determine if the user is logged in

Google Ads

Marketing/Tracking

Usage

We use Google Ads for advertising. Read more about Google Ads

Sharing data

For more information, please read the Google Ads Privacy Statement.

Marketing/Tracking

Name
ads/ga-audiences
Expiration
expires immediately
Function
Store information for remarketing purposes

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
previousNav
Expiration
Function
Name
wp_lang
Expiration
session
Function
Store language settings
Name
twk_uuid_*
Expiration
Function
Name
_grecaptcha
Expiration
Function
Name
e_globals
Expiration
Function
Name
elementor
Expiration
Function
Name
cmplz_consenttype
Expiration
365 days
Function
Name
WP_PREFERENCES_USER_2
Expiration
Function
Name
tusSupport
Expiration
Function
Name
_lscache_vary
Expiration
Function
Name
acf
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
WP_DATA_USER_2
Expiration
Function
Name
SOCS
Expiration
Function
Name
_ga_SFMX7Z0NJF
Expiration
Function
Name
_ga
Expiration
Function
Name
_ga_GNXN9L2JG1
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Express Car Service
456 Hornsey Road, London, England, N19 4EE
United Kingdom
Website: https://www.expresscarservice.co.uk
Email: info@ex.comexpresscarservice.co.uk
Phone number: 02072721717

This Cookie Policy was synchronised with cookiedatabase.org on 25 August 2022.

Testimonials

Express Car Service IconExpress Car Service

456 Hornsey Rd, London

4.8 1,566 reviews

  • One of the best car services, always helpful, caring and on time. I have used them for years and keep using the services. Very good drivers. Well done

    Google Logo
    Hamid Kerdel Avatar Hamid Kerdel
    4 August 2026

  • I love express cars. Started to use more and more instead of Ubers based on price.....and most importantly, reliability....as yet, they have never ever let me down...so I can plan to be where I need to be without worrying about whether on demand cars are available.

    Google Logo
    James Mayers Avatar James Mayers
    13 July 2026

  • Excellent customer service from start to finish. From booking with controller to prompt arrival of my driver to smooth and safe journey to my destination.

    Google Logo
    Cheryl Croly Avatar Cheryl Croly
    25 June 2026

  • Express Cars were brilliant. I heard 10 minutes before my taxi was due to arrive at 3.15am, to go to Gatwick, that it wasn't coming. I rang Express Cars and they found a driver, who arrived at 3.30am and got me to Gatwick for my 5.00am check-in. I can't thank him and the company enough! They were amazing.

    Google Logo
    Jude Chalk Avatar Jude Chalk
    8 June 2026

  • I highly recommend Express Cars. I have been using their taxi service for the last 5 years and have always been impressed by their professionalism and reliability. The controllers are polite, helpful, and always have a great attitude. The drivers are friendly, professional, and consistently on time. In all the years I have used their service, I have never experienced any significant delay. If you are looking for a trustworthy and punctual taxi company, Express Cars is an excellent choice. Whether you need transport for your family, school runs, local journeys, or airport transfers, you can rely on them to provide a dependable service. Thank you to the whole Express Cars team for your excellent service over the years.

    Google Logo
    Reza Kamali Avatar Reza Kamali
    6 June 2026

  • We were really pleased with the service. My call was answered quickly when I phoned 2 days ahead to book an early morning journey, and the driver Mohamed arrived exactly on time and was friendly and helpful. The journey was quick and trouble free. Thank you.

    Google Logo
    Margaret Pattinson Avatar Margaret Pattinson
    4 June 2026

  • Reliable, local to me in Crouch Hill, private hire company. I’d honestly take them any day over booking cars on apps with drivers who constantly accept then cancel rides adding an entirely unnecessary level of stress to anything important that you may need to book a cab for in order to attend.

    Google Logo
    Kerri Kisses Avatar Kerri Kisses
    1 May 2026

All rights reserved 2016 - Express Car Service - Terms & Conditions - Privacy Policy - Cookie Policy

app

GET THE EXPRESS CAR SERVICE APP

Reach you destination safe and in comfort

Get App Get App