Coronavirus advice for travellers

Everyone’s safety is our top priority, and Express Car Service is following guidance from Public Health England relating to Coronavirus (COVID-19). We’re continuing to follow Public Health England instructions and to determine what further steps may be needed, should circumstances change in the future.

We are monitoring Public Health England closely on a range of measures to help keep our passengers and our drivers safe.

For any questions about your taxi booking , please contact us on 0207 272 17 17.

The most up-to-date official information about Coronavirus can be found on Public Health England’s website.

If you are concerned about Coronavirus measures at your destination, please refer to the advice on the Foreign and Commonwealth Office website.

Find out how to protect yourself or check if you need medical help on the NHS website.

Due to TFL rules regarding distancing in PCO vehicles, passengers cannot use front passenger seat and we cannot take 6 passenger bookings, if you have 4 or 5 passengers please book a MPV vehicle when using our app or website booking system.

Testimonials

Express Car Service IconExpress Car Service

456 Hornsey Rd, London

4.8 1,591 reviews

  • I have used this car service four times this week. Every driver arrived at booked time and all were friendly, polite and helpful. I will definitely be using Express Car Service for my regular appointments in future as they are professional, reliable and cheaper than Uber!

    Karen Rawlings-Anderson Avatar Karen Rawlings-Anderson
    7 August 2026

  • One of the best car services, always helpful, caring and on time. I have used them for years and keep using the services. Very good drivers. Well done

    Hamid Kerdel Avatar Hamid Kerdel
    4 August 2026

  • I love express cars. Started to use more and more instead of Ubers based on price.....and most importantly, reliability....as yet, they have never ever let me down...so I can plan to be where I need to be without worrying about whether on demand cars are available.

    James Mayers Avatar James Mayers
    13 July 2026

  • Excellent customer service from start to finish. From booking with controller to prompt arrival of my driver to smooth and safe journey to my destination.

    Cheryl Croly Avatar Cheryl Croly
    25 June 2026

  • Express Cars were brilliant. I heard 10 minutes before my taxi was due to arrive at 3.15am, to go to Gatwick, that it wasn't coming. I rang Express Cars and they found a driver, who arrived at 3.30am and got me to Gatwick for my 5.00am check-in. I can't thank him and the company enough! They were amazing.

    Jude Chalk Avatar Jude Chalk
    8 June 2026

  • I highly recommend Express Cars. I have been using their taxi service for the last 5 years and have always been impressed by their professionalism and reliability. The controllers are polite, helpful, and always have a great attitude. The drivers are friendly, professional, and consistently on time. In all the years I have used their service, I have never experienced any significant delay. If you are looking for a trustworthy and punctual taxi company, Express Cars is an excellent choice. Whether you need transport for your family, school runs, local journeys, or airport transfers, you can rely on them to provide a dependable service. Thank you to the whole Express Cars team for your excellent service over the years.

    Reza Kamali Avatar Reza Kamali
    6 June 2026

  • We were really pleased with the service. My call was answered quickly when I phoned 2 days ahead to book an early morning journey, and the driver Mohamed arrived exactly on time and was friendly and helpful. The journey was quick and trouble free. Thank you.

    Margaret Pattinson Avatar Margaret Pattinson
    4 June 2026
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